Job Announcement: Office Manager

Goodwin Simon Strategic Research (GSSR) is seeking an Office Manager for our Oakland, CA office. We are looking to fill this position immediately.

GSSR is a progressive, independent public opinion research firm that conducts cutting-edge quantitative and qualitative research to develop strategic communications to advance social change. Our research team brings their expertise in politics, public policy, and communications to our work for political candidates and ballot measure campaigns, nonprofit and issue advocacy organizations, foundations, and labor unions. Over the last dozen years, we have developed a whole new approach to public opinion research, message development, and message delivery (see www.heartwiredforchange.com). We work on a wide range of issues both in the United States and internationally.

For more information about the firm, visit www.goodwinsimon.com and heartwiredforchange.com.

The Office Manager plays a vital role in enabling our research team to support our clients in their important social change efforts by running the operations for our small (10 employees), busy office, providing logistical support to qualitative and quantitative research projects, and providing assistance to our Bay Area Partner. The office is located in Oakland, California by the 19th Street BART Station. While we are operating in a remote capacity for the foreseeable future due to Covid-19, this position may require occasional work from the office. Once it is reasonably safe, we will return to full-time work in the office and this person will be required to work in the office every day.

Our office is very fast-paced. The Office Manager is the person in our office who makes the trains run on time, and dots the i’s and crosses the t’s. Being organized, efficient, patient, flexible, personable, and having great attention to detail are all critically important for this role.

Primary responsibilities include:

  • Tracking company finances – including invoicing clients, paying bills, reconciling bank statements, managing QuickBooks accounts, cash flow planning, and coordinating with our accountant  
  • Assisting with grant and contract management and reporting
  • Human resources operations – including running payroll, onboarding employees, managing staff benefits, and serving as the first point person for staff questions regarding the office space and office policies, updating the Employee Handbook
  • Managing contracts, invoicing and payments with vendors and subcontractors
  • Overseeing general office duties such as maintaining office supplies, managing facility and vendor relationships, processing incoming mail, answering and directing calls, and coordinating with IT contractors for the office’s IT maintenance, purchasing, and security needs
  • Managing scheduling and logistics for meetings and project-related needs, including setting up and providing tech support for webinars, and making travel arrangements
  • Acting as a personal assistant for the Bay Area partner
  • Coordinating focus group facilities for qualitative research, including identifying focus group facilities in different markets across the nation, getting bids and scheduling qualitative research
  • Providing research project support as needed, including scheduling in-depth interviews for researchers, preparing and proofreading PowerPoint presentations and proofreading written reports

If you have a passion for progressive politics and social change, this job will be more meaningful to you. A background in campaigns, non-profit organizations, or legislative offices is a plus but not required.

We cannot emphasize enough how much this job requires strong organizational, proofreading, editing, and multi-tasking skills. The applicant must be able to balance many different responsibilities and meet quick deadlines in a hardworking environment where multiple projects are occurring at the same time. Previous office experience, the ability to work independently, and computer skills – including experience with Microsoft Office (Word, Excel, and PowerPoint) and Zoom – are also necessary. Experience with QuickBooks is desirable but not required.

To apply, please send a resume and cover letter to admin@goodwinsimon.com. Please, no phone calls.